Privacy Policy

Overview

Elmidor Group ("we", "us", "our") respects your privacy. This Policy explains what personal data we collect, how we use it, with whom we share it, and your rights.

1. Information we collect

We collect information you provide directly and information automatically collected when you use the Service.

Information you provide

• Contact details (name, email, phone) when you fill forms or create accounts;
• Profile, messages, uploads, and content you submit;
• Billing and payment info when you purchase (processed by third-party providers).

Information we collect automatically

• Usage data (pages, actions, timestamps);
• Device & browser data (IP address, user agent);
• Cookies and similar technologies (see Cookies section).

2. How we use information

We use personal data to:

• Provide, operate, and improve our Service;
• Communicate about products, updates, and support (with your consent where required);
• Process transactions and subscriptions;
• Personalize content and recommendations;
• Detect and prevent fraud or abuse; and
• Comply with legal obligations.

3. Cookies & tracking

We and third parties use cookies and similar technologies for site functionality, analytics, and marketing. You may control cookies through your browser settings or our cookie banner (if implemented).

Third-party services we commonly use: Google Analytics, Facebook / Meta pixels, and third-party payment processors. List actual services you use here.

4. Sharing & disclosures

We may share personal data with:

• Service providers (hosting, payments, analytics);
• Legal authorities when required by law;
• Business partners when you opt in to integrated services;
• In the event of a business transfer (sale, merger) with notice.

We do not sell personal data.

5. Data security & retention

We implement reasonable measures to protect data. No system is perfectly secure; if you suspect unauthorized access, contact us immediately. We retain personal data as long as necessary for the purposes described and to meet legal obligations.

6. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate information;
• Request deletion of your personal data (subject to legal exceptions);
• Object to or restrict processing; and
• Withdraw consent where processing is based on consent.

To exercise rights, contact: support@elmidorgroup.com. We will respond within the timeframe required by applicable law.

7. International transfers

Your data may be processed in countries other than your country of residence. We use appropriate safeguards (contracts, standard contractual clauses) for cross-border transfers.

8. Children

Our Service is not directed to children under 13 (or local age of consent). We do not knowingly collect data from children. If you believe we have, contact us to request deletion.

9. Changes to this policy

We may update this Policy. We will post the revised Policy with the new effective date. Continued use after changes constitutes acceptance.

10. Contact

If you have questions or wish to exercise your rights, contact: support@elmidorgroup.com.