General Introduction

Elmidor Group provides a support and transparency space for everyone interested in joining our future. You can choose the category that fits you best: as a client, collaborator, supporter, or even volunteer. Each section has a short intro explaining its goal, plus a button to fill out the relevant form.

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Support Categories & Actions

1. Client Support

If you already use Elmidor Group services and need help—whether it's a technical issue, a question about your account, or any other service request—fill out this support form so we can take your case and respond quickly.

2. Collaboration & Partnership

Have a project or idea you want to collaborate on? Submit a collaboration request so we can review the project, discuss ways to work together, or explore strategic partnerships.

3. Free Access

If you want to explore our services with no commitment, subscribe for free resources—guides, templates, and educational content available to everyone.

4. Plan $10 / $30

Choose a paid plan to unlock more benefits: $10 for advanced access and fast support; $30 for priority support and more personalized services. Fill out the subscription form to get started.

5. Volunteers

If you want to offer your time or skills to help the community—development, education, translation, or operations—fill out the volunteer form so we can match you with the best opportunities.

6. Crowdfunding / Campaigns

Want to support a specific project? Select a campaign from the platforms we use (GoFundMe, Indiegogo, Kickstarter, Patreon, Ko‑Fi) and contribute according to what you want to support.

7. Buy Me a Coffee

Can’t join a plan or campaign but still want to show support? Make a quick donation — “buy us a coffee” — to sustain our creative and educational work.

8. Announcements & Updates

Stay connected: subscribe to the newsletter for updates on projects, launches, and opportunities to participate.

Docs & Onboarding

Getting Started

Learn how to get started: Discovery → Blueprint → Pilot → Scale.

Start here
Templates & Checklists

CV, student onboarding, lightweight CRM, WhatsApp scripts, and more.

Browse templates
Training

Mini-courses, workshops, and videos for your team.

View training

Open a Ticket

Read FAQ

SLA & Policies

Response times

We aim to respond within 24–48 business hours. Critical incidents get priority and regular updates until resolved.

Support hours

Monday–Friday • 9:00–18:00 AST (Santo Domingo). For enterprise contracts, extended hours are available.

Security & privacy

We follow best practices to protect data. Report vulnerabilities in the Security section.

FAQ

What is an “automated workflow”?

A predefined set of steps connecting tools, templates, and notifications to make processes run automatically (e.g., scheduling, CRM, reminders, request sorting, etc.).

Are there free options?

Yes, there are free pilots for some workflows; others depend on scale and usage.

How can I become a partner?

Go to Associate Partner, fill out the form, and our team will reach out for next steps.

Contact & Community

WhatsApp / Community

Join the community group for updates and quick help.

Join community
Email

Prefer email? Write to us directly.

support@elmidorgroup.com
Socials

Follow news and quick guides on social networks.