Support & Collaboration Hub
Welcome to Elmidor Group’s official Support Center — a space designed for transparency, fast help, and creative collaboration. Whether you're a client, partner, volunteer, or just exploring our community, you’ll find the right form and guidance below to connect with us effectively.
Need help now? Visit our FAQ or check our Service Level Agreement for response time details.
Support Categories & Actions
Choose how you want to connect with Elmidor Group. Each path is designed to help you grow, collaborate, or get fast support based on your needs.
Already working with us? Submit your issue through the Client Support Form — whether it’s a technical bug, billing question, or account access. We handle all cases within 24–48 business hours based on our SLA policy.
Want to collaborate on a new project, campaign, or innovation? Submit a Partnership Request to explore joint ventures, media collaborations, or tech co-creations. We also invite creative agencies and NGOs to join our partner network.
Explore Elmidor Group’s resources — free templates, automation guides, and marketing tools. Sign up and start building your digital ecosystem today. No credit card needed.
Upgrade to a Pro Support Plan for just $⌛/month. Enjoy faster response times, custom automation support, and direct Slack/WhatsApp channels. Compare our plans and features.
We’re building something that matters — and we need passionate people. Volunteer with us in education, translation, content creation, or digital support. Learn, contribute, and grow your portfolio while helping others.
Support creative and social-impact projects on Patreon, Kickstarter, or Ko-Fi. Every contribution helps us deliver better tools and opportunities for the next generation of creators.
If you just want to show appreciation or support our daily operations, you can make a small contribution via Buy Me a Coffee. Every donation keeps our educational content free for all.
Stay connected with our latest news, upcoming events, and product updates. Subscribe to our newsletter and never miss a release from Elmidor Group.
Docs & Onboarding
Everything you need to start using Elmidor Group efficiently — from setup to growth.
Understand our 4-step method: Discovery → Blueprint → Pilot → Scale. This guide helps new clients onboard smoothly.
Start HereDownload ready-to-use templates: CV, CRM, onboarding, marketing scripts, and more.
Explore TemplatesBoost your team’s productivity with our online courses and automation training.
View TrainingService Level Agreement (SLA)
Response Times
Standard cases: 24–48 business hours. Critical issues: immediate review by our support team. Learn more in our Terms of Service.
Support Hours
Monday–Friday • 9:00–18:00 AST (Santo Domingo). Enterprise clients benefit from 24/7 monitoring and weekend access.
Data Security & Privacy
Elmidor Group complies with GDPR and ISO/IEC 27001 standards. To report a vulnerability, contact our security team.
Frequently Asked Questions
What is an automated workflow?
An automated workflow is a connected system that helps businesses reduce manual tasks — from scheduling and CRM management to billing automation. Learn more in our Automation Blog.
Is there a free option available?
Yes! Our Free Access Plan includes basic tools, templates, and guides to get you started — no payment required.
How can I become a partner?
Head to the Partnership section and fill out the collaboration form. We’ll get back to you within 3–5 business days with next steps.