Terms of Service — Elmidor Group

1. Acceptance of Terms

By visiting our website or using any Elmidor Group product, you agree to comply with these Terms, as well as applicable laws and regulations. If you do not agree with any part of them, please discontinue using our platform immediately. For a complete overview of your rights, you can read the Dominican Republic Consumer Protection Act.

2. Our Services

We specialize in business automation, AI integrations, and digital workflow systems that help small and medium businesses operate smarter. Elmidor Group may improve, suspend, or discontinue features at any time to enhance performance or security. Learn more about our recent projects and the value they bring to our clients.

3. User Responsibilities

• Provide accurate, current, and complete information when using our services or submitting forms.
• Use our tools only for lawful and authorized business activities.
• Respect intellectual property and confidentiality obligations.
• Do not exploit, disrupt, reverse engineer, or bypass our platform’s security systems.

Violating these guidelines may result in suspension or termination of access. You can report security or abuse issues directly at support@elmidorgroup.com.

4. Payments & Subscriptions

Some of our premium features or automation setups require a paid plan. Payments are securely handled via Stripe and PayPal. Unless otherwise noted, fees are non-refundable. You are responsible for any applicable taxes in your jurisdiction. Visit our Pricing page for transparent details on plans and renewals.

5. Intellectual Property

All Elmidor Group materials — including visuals, source code, and proprietary frameworks — remain our exclusive intellectual property. You may not reuse, reproduce, or redistribute them without written permission. For content licensing requests, contact support@elmidorgroup.com.

6. Limitation of Liability

To the fullest extent permitted by law, Elmidor Group will not be held responsible for indirect or consequential damages that result from your use of our services. Our total liability shall never exceed the total amount you paid in the 12 months prior to the incident. Learn more about safe digital usage in our Security and Data Integrity Policy.

7. Termination

We reserve the right to terminate or restrict your access if you violate these Terms or misuse our systems. Once terminated, your license to use our services ends immediately, but certain obligations — such as payments or confidentiality — remain enforceable.

8. Governing Law

These Terms are governed by the laws of the Dominican Republic. Any disputes will be handled by competent courts in Santo Domingo, unless local consumer protection laws specify otherwise. For international users, local legal protections may also apply under OAS digital rights frameworks.

9. Third-Party Services

Our tools sometimes integrate with trusted third-party platforms — including WhatsApp Cloud API, Tally forms, and automation systems like Make (Integromat). While we ensure secure integrations, each provider operates under its own terms. We recommend reviewing their official policies:

• WhatsApp Business Policy
• Tally Legal Terms
• Make (Integromat) Legal

10. Updates to These Terms

We may revise these Terms periodically to reflect legal updates or service changes. When we do, we’ll update the “Last updated” date above. Continuing to use our services means you accept the new version. You can always compare previous versions on our Legal Archive page.

11. Severability

If any part of these Terms is found invalid or unenforceable, the rest of the document will remain valid and effective.

12. Entire Agreement

These Terms, along with our Privacy Policy and Legal Notice, form the full agreement between you and Elmidor Group.

13. Force Majeure

Elmidor Group is not responsible for delays or service interruptions caused by events outside our control — including natural disasters, system failures, or government actions.

14. Contact Us

Got questions or feedback? We’d love to help. Reach out to us at support@elmidorgroup.com or visit our Contact Page to submit your inquiry through our official form.

Terms of Service — Common Questions